Q. I don’t see courses listed for the remainder of the year. Will you be adding more courses to the schedule?
A. The RRCA lists courses as they are scheduled throughout the year in locations across the country. Make sure you are on the email list for course announcements as we send an email as soon as new courses are posted. Do not hesitate to register for your desired course as courses often sell out within one day of announcing them to the public. The RRCA typically does not host courses in November and December due to the fall and winter holidays and reduced demand for the course. We also use this time to give course instructors a break from traveling and teaching 35+ weeks each year.
Q. I don’t see a course listed that is close to my location. Will you be hosting a course in my area soon?
A. The RRCA plans courses in locations in which running clubs, running stores, and other host organizations have applied to host and locally plan the course. If you don’t see a convenient course for you, consider working with your local running club, running store, YMCA, etc. to host an RRCA Coaching Certification Course. Visit http://www.rrca.org/programs/coaching-certification/hosting/ for to review the course hosting requirements and to submit a request.
Q. Why is it so hard to get into the coaching courses?
A. RRCA Coaching Certification courses are hosted by RRCA member running clubs, running stores, and other organizations. Course hosts are given the opportunity to sell course seats to their members, employees, and volunteers. When the RRCA opens the course up for national sales, less than half of the seats may remain for attendees not associated with the host organization; the course may be entirely sold out. We encourage people interested in taking the course to get involved with their local running clubs, or work with a local organization to host a course. See above for more information.
Q. The course I want to attend is full. Is there a waiting list?
A. Yes. Beginning in 2017 we will be using a new, automated waiting list tool through the RunSignUp registration platform. If you are interested in attending a sold-out course posted on the website, please follow the link to the RunSignUp page for the desired course and register for that course's waiting list. You will receive an email if a space becomes available. Due to our small staff size, we do not take phone calls or emails about waiting list status. If a spot becomes available, you will be contacted directly.
Q. I signed up for a course, but now I can’t attend. Can I get a refund?
A. Cancellations must be requested by emailing email@example.com. Cancellations are subject to a $50.00 fee (with the refund issued in the amount of $275.00) until 14 days before the class starts. Online registration fees incurred using the RunSignUp platform will not be refunded. No refunds will be granted within 14 days of the start of the course. Refunds will be issued electronically via the RunSignUp platform, and will be returned to the credit or debit card used at the time of registration. Cancellations and refunds may take up to two weeks to process.
Q. I signed up for a course, but I just saw that a more convenient course location or date was just scheduled. Can I transfer my registration?
A. No class transfers are permitted. You must register for the new location, and then request a cancellation and refund for the original course. See the instructions above for requesting a registration cancellation and refund. If the course you would like to register for is full, you may follow the link to the RunSignUp page for the desired course and register for that course's waiting list.
Q. Do I need to study before I attend the course?
A. You may be asked to view pre-course videos, but the coursebook will be provided when you arrive to the course. The instructor will thoroughly cover all material. The exam is open-book and is taken after the course, up to one month after the course date.
Q. Do I need to bring anything with me to the course?
A. Breakfast and lunch will be provided by the course host. If you have any dietary restrictions or food allergies, please bring your own meals. Please bring a water bottle to refill throughout the weekend and a pen for taking notes. There is no running during the course so you are not required to wear running clothes.
Q. I’ve just updated my First Aid and CPR. Do I need to send you a copy?
A. A copy of your First Aid and CPR certifications must be sent to your course instructor ONLY to finalize your certification process. You do not need to send the RRCA a copy of the cards in future years to maintain your certification. However, you must update your information through the RRCA website to maintain your status as an RRCA Certified Coach and your public listing on the website. Visit http://www.rrca.org/coaches/ and follow the For Certified Coaches Only link to log into your profile and update your information.
Don’t see your question? Please email firstname.lastname@example.org.