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RRCA Seeks Membership Coordinator
The Road Runners Club of America is accepting resumes for the position of Membership Coordinator. This position will be a part-time, hourly position requiring office hours in the RRCA National Office, Tuesday through Friday, 10:00 AM - 5:00 PM. The membership coordinator will be responsible for managing the day-to-day interface with RRCA members (clubs, events, and individuals). This includes prompt and courteous response to inquiries via phone or email on questions pertaining to membership, insurance, club related issues, and more. The membership coordinator will be responsible for all aspects of the annual renewal process including reviewing applications for accuracy, following-up with late payments, maintaining the online database, roster submission and initiating renewal notices. This position will also be responsible for a variety of administrative functions related to maintaining the RRCA Certified Coaches database. The membership coordinator will also answer all phone calls and direct calls when the Office Manager is out of the office. The position will work closely with and under the direct supervision of Jean Knaack, executive director and Eve Mills, program services director.
Qualifications for the position include bachelor’s degree, outstanding verbal and written communication skills, a self-motivated team player with a positive attitude, willingness to accept direction and oversight from the executive director, patience and a strong customer service ethic, minimum of two years post collegiate work experience, experience in a nonprofit and/or member-based organization, and knowledge of membership database management a plus. A passion for the sport of running is required.